TERMS OF SERVICE

Last updated: March 1, 2026

These Terms of Service (“Terms”) govern your access to and use of the CORELY mobile application, the Corely website located at corelyhq.co, and related products and services (collectively, the “Service”). The Service is operated by Corely LLC (“Corely,” “we,” “us,” “our”).

By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Definitions

  • “Customer” means a user seeking trade services.
  • “Provider” means a trade professional or trade business (individual, team, or enterprise) offering services through the Service.
  • “User” means any person or entity that accesses or uses the Service, including Customers and Providers.
  • “User Content” means any information, content, data, or materials submitted, uploaded, posted, transmitted, or otherwise made available through the Service, including job records, invoices, customer contact information, notes, photos, messages, and other content.
  • “Third-Party Services” means services or products provided by third parties that may be integrated with or accessible through the Service (for example, payment processing, messaging, analytics, hosting).

2. What Corely Is (and Is Not)

Corely provides software tools to help trade businesses and their customers manage business workflows, which may include invoicing, payment tracking, customer communication, scheduling/availability indicators, discovery, and marketplace-style matching or referrals.

Corely is a software platform. Corely does not perform trade work and is not a construction company, general contractor, subcontractor, broker, insurer, escrow agent, lender, payroll provider, or staffing agency. Corely does not guarantee that any Provider will accept a job, that a Customer will receive responses, or that any job will be completed successfully, safely, legally, on time, or at any particular price.

3. Early Access (Pre-Release) Notice

The Service may be offered as an early access / pre-release product. Features may be modified, improved, removed, suspended, or discontinued at any time. The Service may experience temporary interruptions, maintenance, or performance changes. No service level agreement (SLA) is provided for early access features.

4. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. If you are using the Service on behalf of a business or entity, you represent and warrant you have authority to bind that business or entity to these Terms.

5. Accounts and Security

You agree to provide accurate, complete, and current information and to keep it updated. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account or security breach.

Corely may refuse registration, suspend, or terminate accounts to protect Users, the Service, or Corely, or to comply with law.

6. Independent Entities; No Employment, Agency, or Partnership

6.1 Providers are independent businesses

Providers are independent individuals or business entities. Providers are not employees, agents, partners, joint venturers, franchisees, or representatives of Corely. Corely does not supervise, direct, control, or manage Provider services, pricing, methods, staffing, tools, schedules, job acceptance, or job performance.

Providers are solely responsible for:

  • licensing, permits, certifications, and compliance with applicable laws;
  • insurance (including general liability and workers’ compensation where required);
  • background checks (if any);
  • taxes, payroll, benefits, and employment obligations for their personnel;
  • the quality, safety, legality, and completion of all work performed.

6.2 Customer–Provider agreements

Any service engagement is between the Customer and the Provider. Corely is not a party to that agreement and does not guarantee or assume responsibility for services performed by Providers or decisions made by Customers.

7. Marketplace, Discovery, Matching, Scheduling, and Availability

The Service may provide discovery, availability indicators, scheduling tools, ranking, and/or matching recommendations. Any such features are informational only and may be based on limited data. Corely does not guarantee accuracy, suitability, availability, or outcomes.

Providers may accept or decline work at their sole discretion. Customers choose which Provider (if any) to hire.

8. Payments; Fees; No Custody of Funds

8.1 Third-party processing; no custody

Corely may enable invoicing and payment workflows and may integrate Third-Party Services such as payment processors (for example, Stripe). Corely does not custody, hold, store, or transfer funds as a money transmitter. Payment processing is handled by third parties under their own terms and privacy policies.

8.2 Pilot and Early Access pricing

Corely may provide access to some features without charge during a limited pilot period. Corely may introduce paid plans during early access, including a Provider subscription fee currently planned to be $10 per month for eligible Providers. If pricing is introduced or changed, Corely will disclose applicable fees within the Service and/or on a pricing page. Continued use of paid features after fees become effective authorizes Corely (or its payment processor) to charge the applicable fees.

8.3 Fees, taxes, and billing

Providers agree to pay fees associated with their use of the Service as disclosed at the time of purchase or when fees become effective. Fees are non-refundable except where required by law or expressly stated in writing by Corely. You are responsible for all applicable taxes unless otherwise stated.

8.4 Chargebacks and disputes

Disputes about the quality of work, scope, timing, or service delivery are between Customers and Providers. Chargebacks, reversals, and payment disputes are governed by the payment processor’s rules and applicable law. Corely may provide limited administrative assistance (such as receipts, timestamps, or platform logs) but is not responsible for chargebacks, reversals, processor penalties, or losses.

9. Communications Consent (Email, SMS, Push Notifications)

You consent to receive service-related communications from Corely, including account notices, security alerts, receipts, customer communications features, and operational messages delivered via email, SMS/text, push notifications, or in-app messaging.

Message and data rates may apply. You can opt out of marketing communications where applicable, but you may still receive transactional and service-related communications.

You represent and warrant you have the right to provide any phone number and any Customer contact information you submit and that you have obtained any required consents to contact those individuals for business purposes.

10. User Content and Data Permissions

You retain ownership of your User Content. You grant Corely a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and use User Content solely to operate, secure, support, and improve the Service and to provide Service features you enable.

You represent and warrant that:

  • you own or have sufficient rights to submit your User Content;
  • you have obtained all necessary permissions and consents to upload, store, and process any personal data (including customer contact info) through the Service;
  • your User Content does not violate any law or third-party right.

Corely may remove or restrict access to User Content at any time for any reason, including to comply with law or enforce these Terms.

11. Prohibited Conduct

You agree not to:

  • use the Service for illegal, deceptive, fraudulent, or harmful activity;
  • misrepresent your identity, licensing, insurance, qualifications, or business status;
  • harass, threaten, defame, discriminate against, or exploit others;
  • send spam, unsolicited marketing, or abusive communications;
  • submit false reviews, manipulate ratings, or engage in deceptive practices;
  • circumvent fees, payment workflows, or platform restrictions;
  • scrape, crawl, or harvest data from the Service without permission;
  • reverse engineer, decompile, or attempt to derive source code from the Service;
  • interfere with or disrupt the Service, servers, or networks;
  • upload malware or attempt unauthorized access.

Corely may investigate and take enforcement actions including warnings, content removal, suspension, termination, or reporting to authorities.

12. Safety, Compliance, and Risk Allocation

Users are responsible for their own decisions, due diligence, and risk management, including verifying credentials, licensing, insurance, and fit for a job.

Providers are solely responsible for:

  • job site safety, compliance with building codes and safety laws, and safe work practices;
  • obtaining required permits and inspections;
  • handling hazardous materials appropriately and in compliance with law.

Corely does not provide legal, tax, engineering, safety, or professional advice.

13. Third-Party Services

The Service may rely on or integrate Third-Party Services. Corely does not control Third-Party Services and is not responsible for their availability, security, actions, or omissions. Your use of Third-Party Services is governed by their terms and policies.

14. Intellectual Property

Corely and its licensors own the Service and all related intellectual property rights, including software, designs, logos, and content (“Corely IP”). Except for the limited right to use the Service under these Terms, no rights are granted to you.

You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from Corely IP except as permitted by law or with Corely’s prior written consent.

15. Feedback

If you provide feedback, suggestions, or ideas, you grant Corely a perpetual, irrevocable, worldwide, royalty-free right to use them for any purpose without compensation or obligation.

16. Suspension and Termination

You may stop using the Service at any time. Corely may suspend or terminate your access at any time for any reason, including violations of these Terms, suspected fraud, security risk, legal compliance, or to protect Users or Corely.

Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive will survive, including Sections relating to fees, disclaimers, limitation of liability, indemnification, and dispute resolution.

17. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” CORELY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

CORELY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT INFORMATION WILL BE ACCURATE OR COMPLETE. CORELY DOES NOT GUARANTEE PROVIDER OR CUSTOMER CONDUCT, AVAILABILITY, JOB OUTCOMES, PRICING, QUALITY, OR TIMELINES.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  1. CORELY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THE SERVICE.
  2. CORELY IS NOT LIABLE FOR (A) ANY ACTS OR OMISSIONS OF PROVIDERS OR CUSTOMERS, (B) THE PERFORMANCE, QUALITY, SAFETY, LEGALITY, OR OUTCOME OF ANY SERVICES, (C) DISPUTES BETWEEN USERS, OR (D) ANY PROPERTY DAMAGE, PERSONAL INJURY, DEATH, OR OTHER HARM ARISING FROM SERVICES ARRANGED THROUGH THE SERVICE.
  3. CORELY’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF: (I) AMOUNTS PAID BY YOU TO CORELY IN THE THREE (3) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (II) $100.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations apply only to the extent permitted by law.

19. Indemnification

You agree to indemnify, defend, and hold harmless Corely, its members, managers, employees, contractors, and affiliates from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • your use of the Service;
  • your User Content;
  • your violation of these Terms;
  • disputes between Customers and Providers;
  • any services performed by Providers;
  • your violation of any law or third-party right (including privacy and communications rights).

20. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY.

20.1 Informal resolution

Before filing a claim, you agree to contact Corely at support@corelyhq.co with a brief description of the issue and your contact information so we can attempt to resolve it informally.

20.2 Binding arbitration

Except for small claims court matters (if eligible) and claims for injunctive relief related to intellectual property misuse, you and Corely agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration, not in court.

20.3 Class action waiver

You and Corely agree that disputes will be brought only on an individual basis. You waive any right to participate in a class action, class arbitration, private attorney general action, or other representative proceeding.

20.4 Severability

If any portion of this arbitration section is found unenforceable, the remainder will remain in effect to the fullest extent permitted by law.

21. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

If arbitration does not apply, you agree that disputes will be brought in state or federal courts located in New York, and you consent to jurisdiction and venue there.

22. Changes to These Terms

Corely may update these Terms from time to time. When we do, we will revise the “Last updated” date above and may provide additional notice within the Service if changes are material.

By continuing to use the Service after updated Terms become effective, you agree to the updated Terms.

23. Contact Information

Corely LLC
+1 (347) 201-3582 support@corelyhq.co