CORELY TERMS OF SERVICE

Last updated: May 20, 2026

These Terms of Service create a legal agreement between the User and Corely LLC (“Corely”). These Terms govern access to and use of Corely Connect, Corely Pro, the Corely website located at corelyhq.co, and all related products, applications, software, tools, features, content, and services provided by Corely, collectively referred to as the “Service.”

By creating an account, accessing the Service, or using the Service, the User agrees to these Terms. A User that does not agree to these Terms may not access or use the Service.

Additional terms may apply based on how the User accesses or uses the Service, including the Corely Connect Customer Agreement, the Corely Pro Provider Agreement, the Payment and Payout Policy, and the Privacy Policy. Those documents are incorporated into these Terms by reference.

Table of Contents

  • Definitions

  • Corely Platform

  • Additional Terms and Order of Control

  • Eligibility

  • Accounts and Security

  • Corely Connect and Corely Pro

  • Customer and Provider Relationship

  • Requests, Quotes, and Request Threads

  • Marketplace Discovery, Search, Maps, and Availability

  • Payments, Fees, Payouts, Refunds, and Chargebacks

  • Subscriptions and Paid Features

  • Communications

  • User Content and Data Permissions

  • Privacy

  • Social Sign-In

  • Third-Party Services and App Stores

  • Prohibited Conduct

  • Safety, Compliance, and Risk Allocation

  • Intellectual Property

  • Feedback

  • Suspension and Termination

  • Service Availability and Changes

  • Disclaimers

  • Limitation of Liability

  • Indemnification

  • Dispute Resolution; Arbitration; Class Action Waiver

  • Governing Law

  • Changes to These Terms

  • Miscellaneous

  • Contact Information

1. DEFINITIONS

For purposes of these Terms:

“Corely” means Corely LLC.

“Service” means Corely Connect, Corely Pro, the Corely website located at corelyhq.co, Corely mobile applications, Corely web applications, and all related products, software, tools, features, workflows, content, and services provided by Corely.

“Corely Connect” means the customer-facing application, website experience, or related service features made available by Corely for Customers to discover Providers, submit Requests, review Quotes, communicate with Providers, and use payment-related workflows.

“Corely Pro” means the provider-facing application, website experience, or related service features made available by Corely for Providers to create profiles, receive Requests, submit Quotes, manage work, communicate with Customers, and use payout-related workflows.

“Customer” means a User that seeks, requests, reviews, accepts, schedules, pays for, or otherwise interacts with Provider Services through the Service. A Customer may include a homeowner, renter, landlord, property manager, business, organization, or other person or entity seeking Provider Services.

“Provider” means any individual, sole proprietor, contractor, trade professional, business, company, team, or other entity that creates or uses a Corely Pro account, maintains a provider profile, receives Requests, submits Quotes, accepts work, offers Provider Services, performs Provider Services, or receives payouts through the Service.

“Provider Personnel” means a Provider’s employees, workers, contractors, subcontractors, agents, representatives, helpers, or other personnel who perform or assist with Provider Services.

“User” means any person or entity that accesses or uses the Service, including Customers, Providers, and website visitors.

“Request” means a Customer inquiry, job request, project request, service request, message, or similar submission made through the Service.

“Quote” means an estimate, proposal, price, scope, service offer, or similar submission made by a Provider through the Service.

“Request Thread” means a shared workflow, message thread, project record, or service record through which Customers and Providers may view, discuss, submit, accept, reject, revise, or manage Requests, Quotes, payments, records, communications, or related information.

“Provider Services” means trade, home service, repair, maintenance, installation, construction, improvement, inspection, consultation, cleaning, labor, or other services offered, quoted, managed, or performed by a Provider.

“User Content” means any information, content, data, text, photos, videos, documents, messages, notes, reviews, ratings, job details, request details, quote details, business information, profile information, customer information, provider information, payment-related information, or other materials submitted, uploaded, transmitted, posted, or otherwise made available through the Service.

“Third-Party Services” means services, products, software, processors, platforms, tools, or systems provided by third parties that may be integrated with, linked from, or used in connection with the Service, including payment processors, identity verification providers, authentication providers, app stores, hosting providers, analytics providers, messaging providers, mapping providers, and infrastructure providers.

“Transaction” means a payment, purchase, subscription, fee, payout, refund, reversal, chargeback, transfer, hold, offset, recovery, or other payment-related activity made through or in connection with the Service.

2. CORELY PLATFORM

Corely provides a technology platform that helps Customers and Providers connect, communicate, manage Requests, submit and review Quotes, coordinate service engagements, and use payment and payout-related workflows.

Corely operates a two-sided marketplace experience. Corely Connect is designed for Customers. Corely Pro is designed for Providers.

Corely is a software and marketplace platform. Corely does not perform Provider Services. Corely is not a general contractor, subcontractor, construction company, home improvement contractor, broker, insurer, lender, bank, payroll provider, staffing agency, escrow agent, or professional services provider.

Corely does not guarantee that:

  • a Customer will receive responses;

  • a Provider will accept a Request;

  • a Quote will be accurate, complete, or final;

  • Provider Services will be completed;

  • Provider Services will be completed safely, legally, on time, at a particular price, or to a particular standard;

  • a payment, payout, refund, reversal, or dispute will be resolved in a particular manner.

3. ADDITIONAL TERMS AND ORDER OF CONTROL

Additional terms may apply depending on the User’s role and use of the Service.

Applicable additional terms may include:

  • Corely Connect Customer Agreement for Customers using Corely Connect;

  • Corely Pro Provider Agreement for Providers using Corely Pro;

  • Payment and Payout Policy for payments, fees, payouts, refunds, chargebacks, reversals, holds, offsets, and negative balances;

  • Privacy Policy for information collection, use, sharing, retention, and privacy practices;

  • any terms presented at checkout, quote acceptance, subscription purchase, payout setup, provider onboarding, app download, or account registration.

If these Terms conflict with role-specific or transaction-specific terms, the more specific terms control for that role, transaction, or feature, unless stated otherwise.

The Privacy Policy governs privacy matters. The Payment and Payout Policy governs detailed payment and payout operations. The Corely Pro Provider Agreement governs Provider obligations. The Corely Connect Customer Agreement governs Customer obligations.

4. ELIGIBILITY

A User must be at least eighteen (18) years old and capable of forming a binding contract to use the Service.

A person using the Service on behalf of a business, company, organization, or other entity represents and warrants that such person has authority to bind that entity to these Terms.

Corely may refuse registration, restrict access, suspend accounts, or terminate accounts where Corely determines such action is necessary or appropriate to protect Users, Corely, the Service, or legal compliance.

5. ACCOUNTS AND SECURITY

Use of certain features requires an account.

The User agrees to provide accurate, complete, and current account information and to keep that information updated.

The User is responsible for maintaining the confidentiality and security of account credentials and for all activity that occurs under the User’s account.

Corely is not responsible for losses caused by unauthorized account use, except to the extent liability cannot be limited under applicable law.

The User must promptly notify Corely of any unauthorized access, suspected account compromise, or security breach.

Corely may require identity, business, payment, payout, tax, or other verification before allowing access to certain features.

6. CORELY CONNECT AND CORELY PRO

Corely Connect and Corely Pro are connected platform experiences serving different User roles.

Corely Connect may allow Customers to:

  • discover Providers;

  • view Provider profiles;

  • use maps, search, or marketplace discovery features;

  • submit Requests;

  • communicate with Providers;

  • review Quotes;

  • accept or decline Quotes;

  • use payment-related workflows;

  • manage related service records.

Corely Pro may allow Providers to:

  • create Provider accounts;

  • create and manage Provider profiles;

  • receive Requests;

  • communicate with Customers;

  • submit Quotes;

  • manage work-related records;

  • use payout-related workflows;

  • manage business information connected to the Service.

The availability of any feature may vary by app, platform, location, User role, account status, verification status, or Corely’s operational decisions.

7. CUSTOMER AND PROVIDER RELATIONSHIP

Any service engagement, agreement, project, job, quote acceptance, or transaction for Provider Services is between the Customer and the Provider.

Corely is not a party to any contract for Provider Services between a Customer and a Provider, except to the limited extent Corely provides the Service, facilitates platform workflows, or processes platform-related fees.

Corely does not control and is not responsible for:

  • acts or omissions of Customers or Providers;

  • Provider Services;

  • Provider pricing;

  • Provider work quality;

  • Provider timing;

  • Provider licensing;

  • Provider insurance;

  • Provider compliance;

  • Provider safety practices;

  • Customer decisions;

  • Customer property conditions;

  • disputes between Customers and Providers.

Customers are responsible for selecting Providers and evaluating whether a Provider is suitable for a Request.

Providers are responsible for determining whether to accept, reject, quote, schedule, manage, or perform any Request.

8. REQUESTS, QUOTES, AND REQUEST THREADS

Customers may submit Requests through the Service. Providers may review Requests and may choose to respond, decline, message, submit Quotes, revise Quotes, or take no action.

Quotes may be displayed, shared, revised, accepted, rejected, or managed within Request Threads.

A Quote may include scope, price, timing, materials, labor, assumptions, exclusions, conditions, or other service-related information.

Unless expressly stated otherwise by Corely in writing, Quotes are provided by Providers and not by Corely. Corely does not verify, endorse, guarantee, or warrant any Quote.

Customers and Providers are responsible for confirming all service details before work begins, including:

  • scope;

  • price;

  • timing;

  • access;

  • materials;

  • permits;

  • insurance;

  • warranties;

  • cancellations;

  • refund expectations;

  • job-specific requirements.

Corely may provide tools to help manage Request Threads, Quotes, communications, payments, receipts, records, and project information. Provision of such tools does not make Corely responsible for Provider Services.

9. MARKETPLACE DISCOVERY, SEARCH, MAPS, AND AVAILABILITY

The Service may include discovery tools, Provider profiles, maps, search features, rankings, recommendations, availability indicators, request routing, matching logic, or similar marketplace features.

Such features are provided for convenience and informational purposes only.

Corely does not guarantee:

  • accuracy of marketplace information;

  • Provider availability;

  • Provider suitability;

  • ranking placement;

  • search placement;

  • response times;

  • service quality;

  • service outcomes.

Search results, rankings, maps, recommendations, and marketplace placement may be based on factors such as location, profile information, service category, availability indicators, User activity, engagement, platform data, and other relevance signals determined by Corely.

Corely may modify, limit, remove, suspend, or change marketplace discovery, ranking, map, and availability features at any time.

10. PAYMENTS, FEES, PAYOUTS, REFUNDS, AND CHARGEBACKS

The Service may allow Customers to make payments for Provider Services and may allow Providers to receive payouts through payment workflows made available by Corely and Third-Party Services.

Payment and payout features are governed by these Terms, the Payment and Payout Policy, applicable role-specific agreements, payment processor terms, card network rules, banking rules, and applicable law.

By initiating or participating in a Transaction, the User authorizes Corely and applicable Third-Party Services to charge, debit, credit, hold, transfer, reverse, refund, offset, recover, or otherwise process the Transaction as necessary or appropriate to:

  • operate the Service;

  • complete the Transaction;

  • process Customer payments;

  • process Provider payouts;

  • collect Corely fees;

  • comply with law;

  • comply with payment processor, bank, or card network requirements;

  • address disputes, refunds, reversals, failed payments, chargebacks, fraud, abuse, or risk;

  • enforce these Terms and applicable policies.

Corely may collect platform fees, service fees, subscription fees, transaction fees, processing-related fees, cancellation fees, administrative fees, or other fees disclosed through the Service or applicable policies.

Providers may be subject to payout delays, payout holds, reserve requirements, refund deductions, chargeback deductions, reversals, offsets, negative balance recovery, verification requirements, tax reporting requirements, and other payout-related rules described in the Payment and Payout Policy.

Customers may be subject to payment authorization requirements, refund rules, cancellation rules, failed payment rules, chargeback rules, and other payment-related rules described in the Payment and Payout Policy and the Corely Connect Customer Agreement.

Corely may facilitate payment and payout workflows through Third-Party Services. Corely is not a bank. Corely does not provide deposit accounts, stored value accounts, lending services, insurance, payroll services, or financial advice.

Unless otherwise stated at checkout or in applicable payment terms, Provider Services are sold or provided by the Provider, not Corely. Corely may facilitate the payment and payout process as platform operator.

11. SUBSCRIPTIONS AND PAID FEATURES

Corely may offer free, pilot, trial, early-access, subscription, or paid features.

Pricing, billing periods, free trial availability, subscription terms, feature access, and renewal terms may be disclosed through the Service, on a pricing page, at checkout, or in applicable policies.

Subscriptions may renew automatically unless cancelled before renewal where automatic renewal is enabled and permitted by law.

The User authorizes Corely and applicable payment processors to charge the applicable payment method for recurring fees, taxes, and related charges.

If a payment method cannot be charged, Corely may retry the payment, request another payment method, suspend paid features, downgrade access, or terminate the applicable subscription.

Corely may change subscription pricing, features, billing periods, free trials, pilot access, or paid offerings at any time, subject to any notice or consent required by applicable law.

Unless otherwise stated or required by law, fees paid to Corely are non-refundable.

12. COMMUNICATIONS

The User consents to receive service-related communications from Corely, Customers, Providers, and Third-Party Services in connection with use of the Service.

Communications may include:

  • account notices;

  • security alerts;

  • receipts;

  • payment notices;

  • payout notices;

  • Request updates;

  • Quote updates;

  • operational notices;

  • support messages;

  • legal notices;

  • emails;

  • SMS/text messages;

  • push notifications;

  • in-app messages.

Message and data rates may apply.

The User may opt out of marketing communications where applicable. Transactional, operational, legal, safety, and service-related communications may still be sent where permitted by law.

The User represents and warrants that the User has the right to provide any phone number, email address, customer contact information, provider contact information, or other communication information submitted through the Service and has obtained any legally required consent to contact such persons for business purposes.

13. USER CONTENT AND DATA PERMISSIONS

The User retains ownership of User Content.

The User grants Corely a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, process, transmit, display, reproduce, format, analyze, modify for technical purposes, and use User Content as necessary or appropriate to:

  • operate the Service;

  • provide Service features;

  • facilitate Requests, Quotes, Request Threads, payments, payouts, support, and communications;

  • secure the Service;

  • improve the Service;

  • develop new features;

  • enforce these Terms;

  • comply with law;

  • address fraud, safety, security, risk, or compliance issues.

The User represents and warrants that:

  • the User owns or has sufficient rights to submit User Content;

  • User Content is accurate and lawful;

  • User Content does not violate any law, contract, intellectual property right, privacy right, publicity right, or other third-party right;

  • the User has obtained all required consents and permissions to submit, upload, store, process, share, or transmit User Content through the Service.

Corely may remove, restrict, preserve, disclose, or limit access to User Content where Corely determines such action is necessary or appropriate to operate the Service, enforce these Terms, comply with law, protect Users, respond to legal process, investigate violations, or address safety, security, fraud, risk, or compliance concerns.

14. PRIVACY

Use of the Service is subject to Corely’s Privacy Policy.

The Service may involve collection, use, sharing, and processing of information between Customers, Providers, Corely, and Third-Party Services.

Such information may include:

  • account information;

  • profile information;

  • contact information;

  • Request information;

  • Quote information;

  • Request Thread information;

  • messages;

  • payment-related information;

  • payout-related information;

  • location-related information;

  • device information;

  • authentication information;

  • support information;

  • verification information;

  • fraud, risk, or compliance information.

By using the Service, the User acknowledges that information may be shared as necessary or appropriate to operate marketplace features, including Customer discovery, Provider profiles, Request Threads, Quotes, messaging, payments, payouts, support, safety, fraud prevention, risk management, and compliance.

15. SOCIAL SIGN-IN

The Service may allow account creation or login through Third-Party Services, including Apple Sign-In and Google Sign-In.

Use of social sign-in features may require the Third-Party Service to share certain account information with Corely, such as name, email address, authentication tokens, account identifiers, or other information permitted by the User and the Third-Party Service.

Corely is not responsible for the availability, security, actions, omissions, terms, or policies of any Third-Party Service used for authentication.

The User remains responsible for compliance with all terms applicable to the User’s Apple, Google, or other third-party account.

16. THIRD-PARTY SERVICES AND APP STORES

The Service may rely on, integrate with, link to, or enable access to Third-Party Services.

Third-Party Services may include:

  • payment processors;

  • banks;

  • card networks;

  • app stores;

  • identity verification providers;

  • authentication providers;

  • hosting providers;

  • analytics providers;

  • messaging providers;

  • mapping providers;

  • infrastructure providers;

  • support tools.

Corely does not control Third-Party Services and is not responsible for their availability, accuracy, security, actions, omissions, content, policies, fees, or performance.

Use of Third-Party Services may be governed by separate terms, policies, and fees. The User is responsible for reviewing and complying with those terms and policies.

If the User downloads or accesses a Corely application through the Apple App Store, Google Play, or another app marketplace, the User is also responsible for complying with all applicable marketplace terms, rules, and policies.

Corely may change, suspend, remove, replace, or limit integrations with Third-Party Services at any time.

17. PROHIBITED CONDUCT

The User may not:

  • use the Service for illegal, deceptive, fraudulent, abusive, harmful, unsafe, or unauthorized activity;

  • misrepresent identity, affiliation, licensing, insurance, qualifications, experience, location, business status, or service capabilities;

  • submit false, misleading, inaccurate, or deceptive Requests, Quotes, profiles, reviews, ratings, payment information, payout information, or verification information;

  • manipulate reviews, rankings, search results, referrals, fees, payments, payouts, or platform workflows;

  • harass, threaten, defame, abuse, discriminate against, exploit, or harm another person or entity;

  • send spam, unsolicited marketing, unauthorized advertising, or abusive communications;

  • circumvent payment workflows, fees, restrictions, account limits, payout rules, or platform protections;

  • request, accept, or make off-platform payments where Corely requires in-platform payment;

  • scrape, crawl, copy, harvest, monitor, or extract data from the Service without permission;

  • reverse engineer, decompile, disassemble, modify, or attempt to derive source code from the Service;

  • interfere with, disrupt, damage, overload, or impair the Service or related systems;

  • upload malware, malicious code, or harmful files;

  • attempt unauthorized access to accounts, systems, networks, or data;

  • use another User’s account without permission;

  • violate applicable law, these Terms, or third-party rights.

Corely may investigate suspected violations and may take action, including warnings, content removal, payment holds, payout delays, account restrictions, suspension, termination, reporting to authorities, or legal action.

18. SAFETY, COMPLIANCE, AND RISK ALLOCATION

Users are responsible for their own decisions, due diligence, and risk management.

Customers are responsible for evaluating Providers, reviewing Quotes, confirming credentials, checking licensing, verifying insurance, reviewing permits, and determining whether a Provider is suitable.

Providers are responsible for complying with all laws, codes, regulations, licensing requirements, insurance requirements, permit requirements, inspection requirements, workplace safety requirements, tax obligations, employment obligations, and other obligations applicable to Provider Services.

Corely does not provide legal, tax, engineering, construction, safety, insurance, employment, or professional advice.

Information available through the Service is for general informational and operational purposes only and should not be relied upon as professional advice.

19. INTELLECTUAL PROPERTY

Corely and its licensors own the Service and all related intellectual property rights, including software, designs, logos, trademarks, service marks, trade names, graphics, user interfaces, workflows, text, content, technology, and related materials.

Subject to compliance with these Terms, Corely grants the User a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for its intended purpose.

No ownership rights are transferred to the User.

The User may not copy, modify, distribute, sell, lease, sublicense, transfer, publicly display, publicly perform, create derivative works from, or otherwise exploit any part of the Service or Corely intellectual property except as expressly permitted by these Terms or by written permission from Corely.

All rights not expressly granted are reserved by Corely.

20. FEEDBACK

If the User submits feedback, suggestions, ideas, improvements, or recommendations to Corely, the User grants Corely a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable, transferable right to use, modify, commercialize, and otherwise exploit that feedback for any purpose without compensation, notice, or obligation.

21. SUSPENSION AND TERMINATION

The User may stop using the Service at any time.

Corely may suspend, restrict, or terminate access to the Service at any time where Corely determines such action is necessary or appropriate, including due to:

  • violation of these Terms;

  • violation of any applicable additional terms or policies;

  • suspected fraud, abuse, unlawful activity, unsafe activity, or platform manipulation;

  • payment failure, chargeback exposure, refund abuse, payout risk, or negative balance;

  • legal, regulatory, processor, bank, app store, or card network requirements;

  • risk, security, safety, or compliance concerns;

  • protection of Users, Corely, the Service, or third parties;

  • discontinuation or modification of the Service.

Upon termination, the User’s right to access and use the Service ends immediately.

Sections that by their nature should survive termination will survive, including sections concerning fees, payments, payouts, refunds, chargebacks, reversals, User Content, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and miscellaneous terms.

22. SERVICE AVAILABILITY AND CHANGES

The Service may be offered as an early-access, pilot, beta, pre-release, or evolving product.

Corely may modify, improve, update, remove, suspend, discontinue, replace, limit, or change any part of the Service at any time, with or without notice.

The Service may experience interruptions, delays, errors, data loss, maintenance, downtime, security issues, or performance changes.

Corely does not provide a service level agreement unless expressly agreed in writing.

Corely is not responsible for losses caused by Service interruptions, feature changes, account restrictions, downtime, or discontinuation, except to the extent liability cannot be limited under applicable law.

23. DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND.

CORELY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, RELIABILITY, AND QUIET ENJOYMENT.

CORELY DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT:

  • THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, COMPLETE, OR AVAILABLE;

  • REQUESTS, QUOTES, PAYMENTS, PAYOUTS, MESSAGES, MAPS, SEARCH RESULTS, RANKINGS, OR PLATFORM INFORMATION WILL BE ACCURATE OR RELIABLE;

  • ANY CUSTOMER WILL SUBMIT A REQUEST, RESPOND, PAY, OR COMPLETE A TRANSACTION;

  • ANY PROVIDER WILL RESPOND, ACCEPT WORK, COMPLETE WORK, OR PERFORM SERVICES SAFELY, LEGALLY, TIMELY, OR PROPERLY;

  • ANY PROVIDER SERVICES WILL MEET A CUSTOMER’S EXPECTATIONS;

  • ANY PAYMENT, PAYOUT, REFUND, REVERSAL, CHARGEBACK, HOLD, OR DISPUTE WILL BE COMPLETED OR RESOLVED IN A PARTICULAR WAY;

  • ANY THIRD-PARTY SERVICE WILL REMAIN AVAILABLE, SECURE, OR ERROR-FREE.

USE OF THE SERVICE IS AT THE USER’S SOLE RISK.

24. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

CORELY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, REPUTATION, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO THE SERVICE.

CORELY WILL NOT BE LIABLE FOR:

  • ACTS OR OMISSIONS OF CUSTOMERS, PROVIDERS, PROVIDER PERSONNEL, OR THIRD PARTIES;

  • PROVIDER SERVICES OR ANY PERFORMANCE, NONPERFORMANCE, QUALITY, SAFETY, LEGALITY, TIMING, PRICE, OR OUTCOME OF PROVIDER SERVICES;

  • DISPUTES BETWEEN CUSTOMERS AND PROVIDERS;

  • PROPERTY DAMAGE, PERSONAL INJURY, DEATH, ECONOMIC LOSS, OR OTHER HARM ARISING FROM PROVIDER SERVICES;

  • PAYMENT FAILURES, PAYOUT DELAYS, HOLDS, RESERVES, CHARGEBACKS, REVERSALS, REFUNDS, PROCESSOR ACTIONS, BANK ACTIONS, CARD NETWORK ACTIONS, OR APP STORE ACTIONS;

  • UNAUTHORIZED ACCESS, DATA LOSS, SECURITY INCIDENTS, SERVICE INTERRUPTIONS, OR THIRD-PARTY SERVICES, EXCEPT TO THE EXTENT LIABILITY CANNOT BE LIMITED BY LAW.

CORELY’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF:

(A) AMOUNTS PAID BY THE USER TO CORELY IN THE THREE (3) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS OR LIMITATIONS OF LIABILITY. IN SUCH JURISDICTIONS, THE LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

25. INDEMNIFICATION

The User agrees to indemnify, defend, and hold harmless Corely, its members, managers, officers, employees, contractors, affiliates, service providers, and agents from and against any claims, demands, damages, liabilities, losses, settlements, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • the User’s access to or use of the Service;

  • the User’s violation of these Terms;

  • the User’s violation of any applicable additional terms or policies;

  • the User’s violation of law or third-party rights;

  • User Content;

  • Provider Services;

  • acts or omissions of Provider Personnel;

  • disputes between Customers and Providers;

  • Requests, Quotes, payments, payouts, refunds, chargebacks, reversals, holds, offsets, or negative balances;

  • licensing, insurance, permit, tax, employment, payroll, worker classification, safety, or compliance obligations;

  • fraud, abuse, misconduct, negligence, or willful misconduct by the User.

Corely may assume the exclusive defense and control of any matter subject to indemnification. The User agrees to cooperate with Corely’s defense of such claims.

26. DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY.

26.1 Informal Resolution

Before filing a claim, the User agrees to contact Corely at support@corelyhq.co with a brief description of the issue and the User’s contact information so the parties may attempt to resolve the matter informally.

26.2 Binding Arbitration

Except for small claims court matters where eligible and claims for injunctive or equitable relief related to intellectual property misuse, any dispute, claim, or controversy arising out of or related to these Terms or the Service will be resolved by binding arbitration rather than in court.

26.3 Class Action Waiver

Disputes must be brought only on an individual basis. The User and Corely waive any right to participate in a class action, class arbitration, private attorney general action, or other representative proceeding.

26.4 No Jury Trial

To the extent any dispute proceeds in court rather than arbitration, the User and Corely waive the right to a jury trial to the maximum extent permitted by law.

26.5 Severability

If any portion of this dispute resolution section is found invalid or unenforceable, the remaining portions will remain in effect to the fullest extent permitted by law.

27. GOVERNING LAW

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

If arbitration does not apply, the User agrees that disputes will be brought in the state or federal courts located in New York, and the User consents to jurisdiction and venue in those courts.

28. CHANGES TO THESE TERMS

Corely may update these Terms from time to time.

When Terms are updated, Corely will revise the “Last updated” date above and may provide additional notice where required by law or where Corely determines notice is appropriate.

Continued access to or use of the Service after updated Terms become effective constitutes acceptance of the updated Terms.

A User that does not agree to updated Terms must stop using the Service.

29. MISCELLANEOUS

These Terms constitute the entire agreement between the User and Corely regarding the Service and supersede all prior or contemporaneous agreements concerning the same subject matter, except for applicable additional terms incorporated into these Terms.

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect.

Corely’s failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

The User may not assign or transfer these Terms without Corely’s prior written consent. Corely may assign or transfer these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, change of control, or by operation of law.

Corely is not responsible for failure or delay in performance caused by events beyond Corely’s reasonable control, including acts of God, natural disasters, labor disputes, internet failures, utility failures, cyberattacks, war, terrorism, civil unrest, government action, legal restrictions, banking failures, processor outages, app store disruptions, or other events beyond Corely’s reasonable control.

The User agrees to comply with all local, state, federal, and national laws, statutes, ordinances, rules, and regulations applicable to use of the Service.

Headings are for convenience only and do not affect interpretation.

30. CONTACT INFORMATION

Corely LLC 418 Broadway, Ste N Albany, NY 12207 United States

Phone: +1 (347) 201 - 3582 Email: support@corelyhq.co